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Support Center Analyst

Detalles del Trabajo

Montevideo, Montevideo, Uruguay
Park Place Technologies Uruguay SRL
14.08.2025
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Descripción completa del puesto

**Support Center Analyst** **What you’ll be doing**: - Determines entitlement of new and existing customers. Research entitlement of equipment to properly set service delivery expectations. - Works closely with over fifty (50+) field engineers, communicating customer problem and tracking of all steps until resolution. - Reporting and special projects as assigned. - Other duties as assigned. **What we’re looking for**: - One to three (1-3) years related customer interface experience. - Hands-on and engaged customer service experience. - Possesses a polite and professional phone presence. - Proficiency navigating computers and computer programs. - Able to take direction and improve work effort. - Must display strong team spirit and willingness to work with others. - Strong verbal and written communication skills. - Must be able to work in fast-paced, “no idle time” environment. - Ability to be productive with mínimal supervision; excellent time management skill set. - Able and willing to learn independently. - Reliable attendance. **Education**: - GED, High School Diploma, or higher. **Travel**: - <5% **Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
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