Remote Customer Success Specialist (Freelance)

Detalles del Trabajo

Montevideo, Montevideo, Uruguay
Tomedes Ltd
23.07.2025
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Descripción completa del puesto

Analyze customer needs
- Prepare price quotes
- Perform quality checks
- Deliver translations to clients
- Close deals with US customers
- Increase customer retention by resolving customer issues
- Establish strong positive customer relation to build repeat business and promoters contributing quality referrals
- Make multiple phone calls a day
- Work independently at home (rotational shift, 5-6days/week)

**Qualifications**

Excellent verbal and written English communication skills with neutral accent
- Minimum 2 years of outbound Sales experience
- Customer-service focused (preferably with at least 5yrs BPO experience)
- Highly-developed computer skills (MS Office, Gmail, CRM)
- Strong analytical and problem-solving skills
- Ability to work under stress and pressure
- Reliable, organized, highly motivated and confident

Application Question(s):

- Do you speak neutral English?

**Experience**:

- closing sales: 2 years (required)
- outbound sales: 2 years (required)
- B2B: 2 years (required)
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